Saying No

I just received singer-songwriter and coach (how cool is that?) Christine Kane’s newsletter. She writes brilliantly about the topic of saying no. I figured “Why reinvent the wheel?” so I’m reposting her article here. I completely agree with her as I find many of my clients also resisting the idea of saying no and buying into the idea that they “have to” do all the things they do. It’s a lie. Read on to learn how to start developing your “saying no” muscles.

The 7 Biggest Mistakes People Make When They Say No
by Christine Kane

Know what’s funny?

Many women will talk about anything when it comes to personal growth work. They aren’t afraid to “go there.”

But as soon as the topic of Saying No comes up, they’ll sit back in their seats.


“No can do.”

“I tried that. It didn’t work.”

“Huh-uh.” In fact, it seems the only thing they’re willing to say no to is… Saying No!

But saying no is important as you move to the next level in your life. One of the items in the Tool Kit of my new Uplevel Your Life Mastery Program is called “The Natural No: Templates for Saying No Authentically, Clearly, and Graciously.” After all, it’s tough to uplevel if you don’t know how to eliminate and release!

Saying No isn’t hard. It’s just that many of us do it badly! Here are the seven biggest mistakes people make when they say no…

1 – Waiting until they’re put on the spot

Most people never actually take time to ask themselves about their No’s. They wait until they’re put on the spot – and then they let their emotions (guilt, fear, anxiety) make their decisions for them!

While you can’t be prepared for every request that comes your way, you can get clear on your No’s in advance. I call this The Proactive No.

Write your list of Proactive No’s on a day off. “No volunteer positions on weekends.” “No more committees.” “No Sunday night dinner parties.” Get clear about how you want to honor your time and priorities. That way when you say no, it will be simple and authentic!

2 – Over-explaining

Rather than saying a clear “No,” many people try to explain their way out of it. This only digs them deeper into the muck.

When you over-explain yourself, you embody uneasiness. Over-explaining says, “I don’t really mean this, so I’m trying to find proof.”

3 – Using disempowered language

Language is a key element of effective “No-Saying.”

Empowered language is clear, firm, compassionate, and keeps the focus on the issue. Most people get so nervous and distracted that they ultimately do themselves a disservice by speaking at all. They ramble through the territory of the “sort of,” “kinda,” and “ya know.”

Empowered language stops the rambling. “I’m getting clear on my priorities so I’m cutting back on the extra activities in my life. In order to honor that intention, I need to say no. Thanks for understanding.”

4 – Trying to get approval

Rather than simply turning something down, many people try to “campaign” for their No.

They want to say “No.” But that’s not enough.

They also want the parties involved to approve of their “No,” agree with their “No,” and not be mad at them for saying “No.”

Saying No means that some people might be disappointed in you. That’s their “stuff.” Accept that. Give them the gift of allowing their disappointment. Give yourself the gift of having preferences.

5 – Hoping people will just ‘get it.’

Not responding at all. Putting the request off for a week. Avoiding eye-contact. These are the dances we do, hoping that people will just “get it.”

The problem with this approach is not that you’re not being “nice” to other people.

The problem is that you aren’t being complete with yourself. These little “Non-no’s” are actually draining your creative energy. Stop the leaks, and say no in the moment!

6 – Promising something they don’t mean

There’s a “Friends” episode where Ross’s new girlfriend asks him where their relationship is “going.” Ross admits to his Friends that he doesn’t want the relationship to go anywhere. But rather than stating this to his girlfriend, Ross gives her the keys to his apartment and tells her he loves her.

It’s a funny episode because it shows how much energy and integrity we lose when we dishonor our own preferences and desires – all in an effort to avoid another person’s disappointment.

7 – Giving in to guilt

When you say No, you might have to deal with some guilt.

At first, being on your own side is scary. This is why some people cave in as soon as the discomfort of guilt arises. Within a week, they change their mind and opt back into the thing they didn’t want to do in the first place. Wavering and waffling sends shaky messages to everyone involved, including yourself. Allow the guilt, and just experience it. You’ll get more comfortable after a little practice!
Let’s face it. Saying No is uncomfortable sometimes. But once you experience the clarity and space that comes from saying No successfully, then you’ll never want to go back to the way you used to do it!

Performer, songwriter, and creativity consultant Christine Kane publishes her ‘LiveCreative’ weekly ezine with more than 4,000 subscribers. If you want to be the artist of your life and create authentic and lasting success, you can sign up for a FRE*E subscription to LiveCreative at